Privacy Policy
Introduction
ContractMaker is a self-service contract drafting tool for US local home and pet care service providers (for example, cleaning, lawn care, organizing, pool care, window and gutter cleaning, and pet sitting). ContractMaker is not a law firm and does not provide legal advice. This Privacy Policy explains how we collect, use, and share information when you use our website and services.
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Account Information
- What We Collect: Name, email address, and other details you provide when creating or updating an account.
- Purpose: To create and manage your account and provide support.
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Service Inputs and Drafts
- What We Collect: The descriptions, form responses, structured brief data, contract drafts, edits, and downloads you create while using the service.
- Purpose: To generate your draft agreement, show explanations, and improve the service.
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Usage Data
- What We Collect: Interactions with the product, pages viewed, features used, and log data.
- Purpose: To operate, troubleshoot, and improve the service.
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Device and Cookie Data
- What We Collect: Device type, operating system, browser type, IP address, and cookie identifiers.
- Purpose: To secure the service, maintain sessions, and analyze performance.
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Payment and Billing Information
- What We Collect: Payment details are handled by our payment processors. We may receive limited information such as payment status, billing name, and last four digits.
- Purpose: To process payments, prevent fraud, and keep records.
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Communications
- What We Collect: Messages you send to us, including support requests and feedback.
- Purpose: To respond to you and improve our support.
We use the information we collect to:
- Provide and operate the service, including generating drafts and explanations.
- Process payments and deliver downloads.
- Improve product quality, reliability, and safety.
- Respond to support requests and communicate updates.
- Enforce our terms and comply with legal obligations.
We do not sell your personal information. We may share information in the following situations:
- Service Providers: We use trusted vendors (for example, hosting, analytics, payment processing, email, and AI model providers) to operate the service. They process data on our behalf under contractual obligations.
- Legal Requirements: We may disclose information if required by law or to protect the rights, safety, and security of our users and the service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
- With Your Consent: We may share information when you ask us to or give permission.
Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data by contacting us.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
- Account Updates: You can update your account information at any time.
- Deletion Requests: You can request account deletion by contacting us.
- Marketing Preferences: You can opt out of promotional emails by following the unsubscribe link.
- Cookies: You can control cookies through your browser settings.
Children's Privacy
ContractMaker is not intended for individuals under 18. We do not knowingly collect personal information from children.
International Transfers
Your information may be processed in the United States and other countries where our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page.
If you have questions about this Privacy Policy, please contact us at:
Copyright Owner: aicontractsmaker.com
Email: support@aicontractsmaker.com